Refund policy

We take pride in the quality of our products and the work that goes into manufacturing them. Please review this policy carefully before placing an order. By placing an order, you acknowledge and agree to the terms outlined below, subject to applicable law.

All return requests must be submitted within 30 days of delivery and are subject to approval at our sole discretion, to the extent permitted by law.

To be eligible for a return, items must:

All returns require prior written authorization. We reserve the right to refuse a return that does not meet these requirements or that we determine is ineligible for return, subject to applicable law.

All approved returns for reasons other than our error or a covered product defect are subject to a 20% restocking fee, calculated on the purchase price of the returned item(s), excluding original shipping charges and taxes where applicable.

The restocking fee will be deducted from the approved refund. Original shipping charges are non-refundable unless otherwise required by law.

The following items are not eligible for return, except where required by applicable law:

An order is not automatically eligible for cancellation or refund simply because it has not yet shipped.

Cancellation requests must be submitted and approved in writing. We reserve the right to deny cancellation requests once an order has been processed, production has begun, materials have been allocated, or fulfillment activities have started, subject to applicable law.

The same return restrictions and restocking fee apply to approved cancellations of unshipped orders. An approved cancellation may be subject to a 20% restocking or order-processing fee, where permitted by law and appropriate to the costs incurred.

Custom, made-to-order, and custom-machined products may not be canceled or refunded once production has begun, except where required by law or where the cancellation is due to our error.

If an item arrives damaged, has a verified manufacturing defect, or is incorrect due to an error on our part, contact us promptly with your order number, a description of the issue, and supporting photographs.

We will review the claim and determine an appropriate resolution, which may include a replacement, repair, or refund as applicable. Restocking fees will not apply to approved returns resulting from our verified error or a covered defect.

Please do not install or modify an item you believe to be defective before contacting us.

For approved returns not caused by our error or a covered defect, the customer is responsible for return shipping costs.

Returns must be shipped according to the instructions provided in the return authorization. We recommend using a trackable shipping service. We are not responsible for returns lost in transit.

All returned items must be received and inspected before a refund is approved.

Approved refunds will be issued to the original payment method, less any applicable restocking fee and non-refundable charges. Please allow 5–10 business days after refund approval for processing. Your bank or payment provider may require additional time to post the refund.

For return, refund, or cancellation requests, contact:

Business Name: D&M Racing
Email: DM1RACING@HOTMAIL.COM

Please include your order number and the reason for your request in all correspondence.

We appreciate your business and thank you for understanding our policies.